- We collect what you give us and basic site data, and we use it to answer you and run our services.
- We never sell your information.
- We never share your mobile number or text-message consent with anyone for marketing.
- Texts are optional. Reply STOP to any text to opt out, or HELP for help.
Who we are
Narrow Edge Innovations, Inc. ("we," "us," or "our") designs brands, builds websites and runs growth systems for businesses, experts and organizations. This policy explains what information we collect through narrowedgeinnovations.com and our services, how we use it, and the choices you have.
Information we collect
- Information you give us, such as your name, email address, phone number, business name and the details you share in a form or message.
- Text messaging preferences, including whether you agreed to receive texts and which kinds.
- Information collected automatically when you visit the site, such as IP address, browser and device type, pages viewed and how you arrived.
- Billing details when you become a client. Payments are handled by our payment processor, and we do not store full card numbers.
How we use your information
- To respond to your questions and requests.
- To provide, maintain and improve our services.
- To send service and account messages, such as scheduling, project updates and billing notices.
- To send marketing messages, only when you have chosen to receive them.
- To understand how our site is used and make it better.
- To protect our site and services and meet legal obligations.
Text messaging (SMS)
Giving us your phone number does not sign you up for text messages. We only text you if you check a box agreeing to receive them, and you can choose service messages, marketing messages, both or neither. Consent is never a condition of buying anything from us.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and we will send one message confirming you have been unsubscribed. Reply HELP for help, or email us at help@narrowedgeinnovations.com.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How long we keep information
We keep information for as long as we need it for the purposes above, including providing our services, keeping business records and meeting legal requirements. When we no longer need it, we delete or anonymize it.
Security
We use reasonable safeguards to protect your information from unauthorized access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- Text messages: reply STOP to opt out at any time.
- Email: use the unsubscribe link in any marketing email.
- Access, correction or deletion: email us and we will respond within a reasonable time, as required by applicable law.
Children's privacy
Our site and services are not directed to children under 13, and we do not knowingly collect their personal information.
Links to other sites
Our site may link to sites we do not operate. We are not responsible for their content or privacy practices, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version here and change the date at the top.
Contact us
Questions about this policy or your information? Email help@narrowedgeinnovations.com.